Why Body Shop Choice Matters
Not all auto body repairs are equal. The quality of your vehicle's repair affects:
- Safety — Improper frame or structural repairs can make your vehicle unsafe in a subsequent accident
- Value — Poor repairs reduce your vehicle's market value beyond normal accident depreciation
- Longevity — Substandard repairs may fail prematurely
- Insurance coverage — Some warranties and protections depend on proper repairs
What to Look for in an Oregon Body Shop
When selecting a body shop for accident repairs, consider:
Certifications
- I-CAR (Inter-Industry Conference on Auto Collision Repair) training
- Manufacturer certifications for your vehicle brand
- ASE (Automotive Service Excellence) certifications
Parts Policy
- OEM parts vs. aftermarket parts vs. salvage parts
- For newer vehicles, OEM parts are generally preferred for structural components
Warranty
- Reputable shops provide written warranties on their work
- Lifetime warranties on paint and bodywork are standard among quality shops
Direct Repair Programs Many insurance companies have direct repair programs (DRPs) with preferred shops. These shops agree to certain rates and standards. While DRP shops can be excellent, you always have the right to choose your own shop.
Your Right to Choose Your Body Shop in Oregon
Oregon law and insurance regulations give you the right to select your own repair facility. Your insurance company can recommend shops, but cannot require you to use a specific shop.
If an insurer's estimate is lower than your chosen shop's estimate, there are procedures for resolving these disputes.
Cities with Body Shop Coverage
Accident Aid has body shop referrals in all major Oregon cities including Portland, Salem, Eugene, Bend, Medford, Hillsboro, Beaverton, Gresham, Corvallis, Albany, Tigard, and more.