Terms of Service

These Terms of Service ("Terms") govern your access to and use of Accident Aid, including the website located at https://accidentaid.org/ (the "Website"), and any related services, tools, forms, case evaluation features, referral resources, communications, and other services provided by Accident Aid ("Accident Aid," "we," "us," or "our").

By accessing or using the Website, submitting information through a form, requesting a callback, completing a case evaluation, using an AI-powered evaluation tool, or otherwise using services provided through Accident Aid, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with these Terms, please do not use the Website or submit information through Accident Aid.

Accident Aid reserves the right to review, modify, or update these Terms at our discretion. When changes are made, we will update the "Last Updated" date on this page. Changes become effective upon publication unless otherwise stated.

1. About Accident Aid

Accident Aid is an accident assistance and recovery resource platform focused primarily on helping individuals in Oregon navigate the aftermath of automobile accidents, certain personal injury matters, work-related injuries, and other qualifying incidents.

Depending on the circumstances of your incident, location, eligibility, provider availability, insurance coverage, and other factors, Accident Aid may help connect you with information, resources, and independent third-party providers.

These may include:

• Personal injury attorneys
• Medical providers
• Chiropractic providers
• Physical therapy providers
• Diagnostic imaging providers
• MRI facilities
• Auto body shops
• Vehicle repair facilities
• Towing providers
• Vehicle damage assessment resources
• Diminished value resources
• Rental vehicle resources
• Insurance claim resources
• Accident documentation resources
• Other accident recovery professionals and services

Availability varies and no particular provider, service, result, or outcome is guaranteed.

2. Accident Aid Is Not a Law Firm

Accident Aid is not a law firm and does not provide legal advice or legal representation.

Nothing contained on this Website, including articles, FAQs, case evaluation results, AI-generated information, claim estimates, communications, forms, or other materials, should be interpreted as legal advice.

Submitting information to Accident Aid does not create an attorney-client relationship.

Completing a Free Case Evaluation, requesting a callback, communicating with Accident Aid, or receiving an attorney referral also does not create an attorney-client relationship.

If Accident Aid connects you with an attorney, that attorney is an independent legal professional.

An attorney-client relationship can only be created directly between you and the attorney after the attorney agrees to represent you and any required representation agreement is completed.

Any participating attorney is independently responsible for:

• Legal advice
• Legal representation
• Professional licensing
• Case strategy
• Attorney fees
• Ethical obligations
• Communications with clients
• Case results

You are not required to retain an attorney referred or introduced through Accident Aid and remain free to choose any attorney you wish.

3. Accident Aid Is Not a Medical Provider

Accident Aid is not a hospital, physician, chiropractor, physical therapist, diagnostic imaging facility, or other healthcare provider.

Nothing available through Accident Aid constitutes medical advice, diagnosis, treatment, or a substitute for professional medical care.

Any healthcare professional or medical facility you are connected with through Accident Aid operates independently and is responsible for evaluating your condition and determining whether any examination, imaging, treatment, therapy, or other medical service is appropriate.

Accident Aid does not control medical decisions made by independent healthcare providers.

If you believe you are experiencing a medical emergency, do not rely on this Website or wait for Accident Aid to contact you.

Call 911 or seek immediate emergency medical assistance.

4. Third-Party Providers and Referrals

Accident Aid may help connect users with independent third-party service providers.

These providers may include:

• Attorneys
• Doctors
• Chiropractors
• Physical therapists
• MRI and diagnostic imaging facilities
• Towing companies
• Auto body shops
• Vehicle repair providers
• Rental vehicle resources
• Insurance-related resources
• Other accident recovery providers

Unless expressly stated otherwise, these third parties are independent businesses or professionals and are not employees, agents, or representatives of Accident Aid.

Accident Aid does not control and cannot guarantee:

• Availability of any provider
• Quality of third-party services
• Legal outcomes
• Medical outcomes
• Treatment results
• Vehicle repair results
• Insurance claim decisions
• Settlement amounts
• Case values
• Provider pricing
• Provider schedules
• Length of treatment
• Length of a legal case
• Insurance coverage
• Whether a particular provider will accept your matter

Any agreement for legal, medical, towing, vehicle repair, diagnostic, or other services is between you and the applicable third-party provider.

You are responsible for deciding whether a particular provider is appropriate for your needs.

5. Free Case Evaluation

Accident Aid may offer a Free Case Evaluation or similar preliminary accident review.

The purpose of this evaluation is to collect information about your incident and help determine what resources or next steps may potentially be appropriate.

A Free Case Evaluation does not mean:

• Your case has been accepted
• You have a valid legal claim
• You qualify for compensation
• An attorney has agreed to represent you
• Accident Aid has determined liability
• An insurance company will pay your claim
• You will receive a settlement
• You will receive any specific amount of money

Any determination regarding the existence or value of a legal claim should be made by an appropriately licensed attorney after reviewing the relevant facts.

6. AI Case Evaluation and Case Value Estimates

Accident Aid may provide automated, algorithmic, or artificial intelligence-powered tools designed to provide preliminary information about an accident or potential claim.

These tools may include an:

• AI Case Evaluation
• AI Case Value Estimate
• Preliminary Claim Estimate
• Accident Qualification Tool
• Automated Accident Assessment
• Similar evaluation feature

Any result produced by these tools is based primarily on information supplied by the user.

AI-generated results are for informational purposes only.

They are not:

• Legal advice
• A legal opinion
• A professional case valuation
• An insurance determination
• A settlement offer
• A guarantee of compensation
• A guarantee that a claim exists
• A prediction of the actual outcome of a legal matter

Actual case value may depend on numerous factors, including:

• Liability
• Comparative fault
• Insurance coverage
• Policy limits
• Injury severity
• Medical treatment
• Medical documentation
• Property damage
• Lost wages
• Loss of earning capacity
• Available evidence
• Prior injuries or medical conditions
• Applicable Oregon law
• Negotiations with insurance carriers
• Legal representation
• Other circumstances specific to the incident

Any dollar amount or range generated by an Accident Aid tool should therefore be considered a preliminary informational estimate only.

Actual recovery may be substantially higher, lower, or nonexistent.

7. No Guarantee of Compensation or Results

Accident Aid does not guarantee any particular:

• Settlement
• Compensation
• Recovery
• Case value
• Legal outcome
• Insurance payment
• Medical outcome
• Repair result
• Treatment result
• Service availability
• Claim approval

Every accident and personal injury matter is different.

Past results, examples, testimonials, hypothetical scenarios, case studies, estimated recoveries, or other information displayed on the Website do not guarantee future results.

8. Free Services and Promotional Offers

Accident Aid may advertise certain services, evaluations, assistance, or resources as free.

These may include, depending on availability and eligibility:

• Free Case Evaluations
• Towing assistance
• Vehicle damage evaluations
• Initial consultations
• Certain referral or coordination services
• Other promotional services

Specific eligibility requirements, insurance conditions, geographic restrictions, provider participation requirements, or other conditions may apply.

The use of the word "free" for one Accident Aid service does not necessarily mean that every third-party service associated with your accident will be provided without cost.

Medical treatment, legal representation, vehicle repairs, towing, diagnostic imaging, rental vehicles, and other third-party services may involve separate financial arrangements.

Before receiving a third-party service, you should understand any applicable costs, insurance billing arrangements, liens, contingency fees, or other financial obligations directly with the provider.

9. Insurance Information

Accident Aid is not an insurance company, insurance carrier, or insurance adjuster.

Accident Aid does not determine:

• Insurance coverage
• Liability
• Fault
• Policy benefits
• Claim approval
• Claim denial
• Claim value
• Insurance payments

Information regarding insurance, including Personal Injury Protection (PIP), uninsured motorist coverage, underinsured motorist coverage, property damage coverage, diminished value, or other insurance topics, is provided for general informational purposes.

Actual coverage depends on the applicable insurance policy, facts of the incident, applicable law, and decisions made by the insurance carrier or other relevant parties.

10. Information You Provide

When using Accident Aid, you may be asked to provide information regarding yourself and your incident.

This information may include:

• Name
• Phone number
• Email address
• Accident date
• Accident location
• Type of accident
• Injury information
• Medical treatment information
• Vehicle damage
• Insurance information
• Fault information
• Attorney representation status
• Description of the incident
• Other information relevant to your request

You agree to provide information that is accurate and complete to the best of your knowledge.

You may not knowingly submit false, misleading, fraudulent, or unlawfully obtained information.

Accident Aid and participating providers may rely on information you submit when determining what resources may be appropriate.

11. Communication Consent

If you voluntarily provide your telephone number, email address, or other contact information and request a Case Evaluation, callback, information, or assistance, you authorize Accident Aid to contact you regarding your request, subject to applicable law and any consent disclosures presented at the time of submission.

Depending on the consent you provide and applicable law, communications may include:

• Telephone calls
• Text messages
• Email
• Voicemail

Where permitted and appropriately disclosed, Accident Aid may also facilitate communications from participating providers relevant to your request.

Message and data rates may apply.

Where legally required, marketing communications will be subject to separate consent requirements.

Consent to receive marketing communications is not a condition of purchasing goods or services where prohibited by law.

You may request to stop certain communications using the opt-out instructions included in those communications or by contacting Accident Aid.

12. Privacy

Your use of Accident Aid is also subject to our Privacy Policy.

Information submitted through the Website may be collected, stored, processed, and used to:

• Respond to your inquiry
• Perform a preliminary case evaluation
• Contact you regarding your request
• Determine which resources may be relevant
• Facilitate requested connections with independent providers
• Improve Accident Aid services
• Maintain Website security
• Analyze Website performance
• Meet legal and regulatory requirements

Please review the Accident Aid Privacy Policy for additional information about how personal information is handled.

13. No Emergency Services

Accident Aid is not an emergency response service.

Do not use the Website, Case Evaluation, callback request, online assistant, or other Accident Aid communication method when immediate emergency assistance is required.

For a medical, police, fire, or other emergency, call 911 immediately.

14. Website Information and Accuracy

The information available on the Website is intended to provide general educational and informational resources.

While Accident Aid attempts to maintain useful and accurate information, we do not guarantee that all information is:

• Complete
• Error-free
• Current
• Applicable to every situation
• Suitable for your specific circumstances

Laws, insurance rules, medical practices, provider availability, and other circumstances can change.

Website information should not replace individualized advice from an appropriately licensed attorney, healthcare professional, insurance professional, or other qualified professional.

15. Limitations of Use

By accessing or using the Website, you agree that you will not:

• Copy, reproduce, republish, distribute, or commercially exploit Website materials without authorization
• Modify or create unauthorized derivative works from Website content
• Reverse engineer, decompile, or attempt to obtain source code from Website software
• Remove copyright, trademark, or proprietary notices
• Interfere with Website security or operation
• Attempt unauthorized access to systems, databases, accounts, servers, or networks
• Introduce malware, viruses, malicious code, or other harmful technology
• Scrape or harvest Website data without authorization
• Collect information about other users without lawful authorization
• Submit fraudulent or intentionally misleading information
• Use the Website for harassment, fraud, abuse, or unlawful activities
• Send unauthorized advertising or spam
• Infringe the privacy, intellectual property, contractual, or other rights of another person
• Use the Website in violation of applicable federal, state, or local laws

16. Intellectual Property

Unless otherwise stated, all materials available through Accident Aid, including:

• Accident Aid name and branding
• Logos
• Website designs
• Text
• Graphics
• Photographs
• Videos
• Icons
• Software
• Case evaluation interfaces
• Original educational materials

are owned by, licensed to, or otherwise lawfully used by Accident Aid and are protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the Website for lawful personal purposes.

No ownership rights are transferred to you.

17. Third-Party Links

The Website may contain links to third-party websites, businesses, providers, resources, or services.

Accident Aid does not control third-party websites and is not responsible for their:

• Content
• Security
• Availability
• Privacy practices
• Terms
• Accuracy
• Services
• Products

A link to a third-party website does not necessarily constitute an endorsement.

Your use of third-party websites is at your own risk and may be governed by separate terms and privacy policies.

18. Website Availability

Accident Aid does not guarantee uninterrupted access to the Website.

The Website or certain features may occasionally be unavailable due to:

• Maintenance
• Technical problems
• Updates
• Hosting issues
• Security incidents
• Third-party service interruptions
• Circumstances beyond our reasonable control

We may modify, suspend, discontinue, or restrict Website features when reasonably necessary.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website, its content, tools, evaluations, and related services are provided on an "as is" and "as available" basis.

Accident Aid disclaims warranties, express or implied, including warranties relating to:

• Merchantability
• Fitness for a particular purpose
• Accuracy
• Reliability
• Availability
• Non-infringement
• Error-free operation

Nothing in these Terms is intended to exclude rights or warranties that cannot lawfully be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Accident Aid and its owners, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

• Your use of the Website
• Your inability to use the Website
• Information provided through the Website
• AI-generated evaluations or estimates
• Third-party services
• Attorney services
• Medical services
• Towing services
• Vehicle repair services
• Diagnostic services
• Insurance decisions
• Lost opportunities
• Lost profits
• Loss of data

Third-party providers remain responsible for their own professional services and conduct.

Some jurisdictions restrict certain exclusions or limitations of liability. Where applicable, these provisions will apply only to the maximum extent permitted by law.

21. User Responsibility

You remain responsible for making decisions concerning:

• Medical treatment
• Legal representation
• Insurance claims
• Vehicle repair
• Towing
• Financial obligations
• Acceptance or rejection of settlements
• Selection of service providers

Accident Aid should not be used as a substitute for professional advice where professional advice is appropriate.

22. Right to Suspend or Terminate Access

Accident Aid may restrict, suspend, or terminate access to the Website when reasonably necessary, including when we believe a user has:

• Violated these Terms
• Attempted to misuse the Website
• Submitted fraudulent information
• Interfered with Website security
• Engaged in unlawful conduct
• Attempted unauthorized access to Accident Aid systems

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

24. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict-of-law principles.

To the extent permitted by applicable law, any dispute arising from or relating to these Terms or use of the Website will be subject to the jurisdiction of the appropriate state or federal courts located in Oregon.

25. Changes to These Terms

Accident Aid may modify these Terms from time to time to reflect changes in our Website, services, technology, business practices, or applicable requirements.

When changes are made, the updated Terms will be published on this page and the "Last Updated" date will be revised.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms.

26. Contact Accident Aid

If you have questions about these Terms of Service, please contact:

Accident Aid

Website:
https://accidentaid.org/

Phone:
+1 (503) 899-0707

Oregon, United States

© 2026 Accident Aid. All rights reserved.